Appen Yukon & Lionbridge Internet assessor Third Party Chrome Extension Ban
Run into a Third Party Extension Ban issue? 
If you are a search engine rater for either Appen or Lionbridge, you probably got an email from both of these companies talking about how the use of extensions to track time and your tasks would end up being banned, and they explained their decision in a couple of emails with this one being their last warning to remove them.
“As a follow-up to our communication sent out on March 12th, we wanted to remind you that as of Monday, April 9th, all 3rd party browser extensions must be uninstalled when working on Yukon Search tasks. While 3rd party extensions were developed to aid in rater work, some actually pose security risks and compromise the integrity and the quality of work.”
While it’s not known exactly how and when these security issues were found, or what types of exact security problems were identified, it does put raters back to a problem of keeping track of tasks and time while doing their jobs. It was a lot easier to use some of the extensions that you could add to Chrome such as Rateraid, Greater Acceptor, and LBTimer which were all great extensions for keeping track of your time and tasks.
So now what do you do when it comes to keeping track of your tasks as a Search Engine Rater? Well you could resort to using a pen and paper like they used to do back in the good old days, or you could find some alternatives to these tools that can’t be tracked. And before we get into that, we really have to mention that although we are here to help everyone in any way possible to make their job easier, we are not responsible if you start using some tool that ends up on the banned list and you get caught for it. And for anyone wondering if they can detect these tools being used, they can, and if you get caught using them after the fact, you can lose your job.
Of course we don’t want that to happen to you so we will take a look at some things out there that can help pick up where these tools that were banned left off.
What are alternative and approved way of tracking your time in effective way? Apparently there are some tools out there that can keep the integrity of the browser intact without opening any security holes. And while it’s not fully understood how using these tools compromises the quality of work, it is very possible that the makers of these tools are being used to scrape data as you are using them as time keepers. Anything is possible and the data you are collecting is an invaluable asset. We are not sure if that is the case with these tools, but you might be aware that RaterAide was released in July 2012 and has since become the de facto time tracking tool for raters around the world. It is produced by an independent developer and fellow rater which is probably the reason that both companies decided to ban use of the tool.
But this was not the only tool that was banned. Greater Acceptor is also banned and cannot be used as well as the well-designed LBTimer. All of these tools are designed by third-parties and was likely the main reason behind the decision to ban these from being used in connection with tracking your time and your tasks. If someone really wanted to steal something, it wouldn’t be the time you have spent, or even the tasks that you are working on. However, these tools like any other type of software could be used to track everything else and even spy on your activities and compiling a log of results with your data input. We’re not saying that this has been done, but if you are the companies that offer search evaluation jobs, then you probably should tighten things up a little bit when it comes to data collection. And aside from this, no one knows if these tools were used to exploit or farm data. It’s not likely that either Lionbridge or Leapforce would speak of the specifics about such a topic. And as far as Leapforce is concerned, many of you know that this company was acquired by Appen Global who probably also decided it’s time to tighten things up a little bit when it comes to security.
So now you are a rater and you’re stuck with no tools to use to track tasks and time. Well there are some extensions that you might be able to use and be OK with. Some of these things are tools that were not designed with search engine rating in mind, and work offline. Something that keeps track of your time while being offline is probably key in that the program works as a standalone application and doesn’t need the internet to function.
One of those tools is called Task Timer which can be found here:
Task Timer
This tool allows you to create a list of tasks along with time goals represented in hours. It does keep track of each task that you perform and it has a lot of options so that you can customize it. You can input any amount of tasks and include goals, which could be the time you are allowed on each task which is handy for Yukon or other search engine tasks, and you’re able to start, pause, reset, and edit tasks on the fly. This makes it a perfect replacement for the stuff that these companies have banned. Task Timer is available on Chrome Web Store.
Manual recording of time spent and tasks done in excel file
There are some people who love Excel, and some people who loathe it. However, if you need something right now that is completely standalone whether you have internet or not, and you need to keep track of things, Microsoft Excel can fit the bill. It is also worth mentioning that you can customize Excel beyond your typical applications and even create a template for adding time and tasks.
Auto Page Refresh
As you all probably know, refreshing the page when you are logged into the backend of Lionbridge or Appen to check if new tasks are available is quite a pain. There is a tool that is available that can help with this called Auto Refresh Plus. It is a simple add-on for Chrome that acts as a page refresher which sends notifications to your email about tasks availability/ and new content on the page, such as when tasks show up. Auto Refresh Plus is available on Chrome Web Store.
These are just a few tools that can help you out while Lionbridge and Appen have banned the use of these tools. It could be possible that both companies are coming up with their own solutions for helping track time and the amount of tasks that you do, but for now, this is what we have as Search Engine Raters. Of course the moment that we find something new that will help your job go by a bit easier, we will let you know. As always, if you need help with something pertaining to Search Engine Rating, leave a comment or drop us an email and we reply as soon as possible.
Hello Tim,
I asked you about using 3rd party apps like LBTimer or RaterAide a while back and you said that they can’t track what I am using otherwise it would be violation of Privacy. So I continued using LBTimer and it has been almost 3 months since I received the warning email from Lionbridge. But after this article, I am really afraid to use LBTimer now. Should I stop using it?
I also wanted to ask you how long can I expect to work as a rater, assuming that I continue to meet their monthly quality standards?
Thanks and Warm Regards.
Leapforce has updated it is extension. I looked at the code of the extension and I can say for sure that they can see everything in terms of what extensions are used. As to Lionbridge I cannot confirm the same.
As to your second question, you will find more info on the topic here:https://passleapforceexam.com/2016/11/20/how-to-stay-with-leapforce-for-a-long-time-and-not-get-fired/
What is Leapforce’s extension for? What info does it provide Appen/Leapforce with, Tim?
Leapforce extension records your working time.
And how does that work? Do they attribute a timestamp to every task you complete and record the time you worked based on that?
Why are contractors supposed to invoice them then if the extension does all the work?
Also, does one have access to the information the extension outputs?
Sorry for the battery of questions and Merry Christmas, Tim!
Hi,
Iam Sumalatha, working as see in India with Leapforce from past one year, with no quality restriction from day one, and also got renewed for the third time recently, to my surprise yesterday was not getting any tasks, when opened my Leapforce home page, shocked to see administrator lock, i donot remember any breach of policies, but before 3-4 days, by accidentally installed un allowed extension on work profile and forgot to uninstall that, and got a big warning , immediately uninstalled it, and i did not received any mail regarding the lock status, will i get a chance to give explation, or will be terminated. Please give advice how to approach. Thanks in advance for the support.
I recommend you to write to Leapforce support and ask for the reason of being placed under administrator lock.
Hi Tim, i did that but there was no response from support side.
Hi,
Iam Sumalatha, working as SEE in India with Leapforce from past one year, with no quality restriction from day one, and also got renewed for the third time recently, to my surprise yesterday was not getting any tasks, when opened my Leapforce home page, shocked to see administrator lock, i donot remember any breach of policies, but before 3-4 days, by accidentally installed un allowed extension on work profile and forgot to uninstall that, and got a big warning , immediately uninstalled it, and i did not received any mail regarding the lock status, will i get a chance to give explation, or will be terminated. Please give advice how to approach. Thanks in advance for the support.
http://ratertracker.com for tracker your work 🙂
Tickytimer.com works great. The bookmarklet works fantastic